T&Cs - Theta Healing (5/10 packages)
In order to gain the most from your sessions, please read the agreement. Please get in touch if you
are unclear of any of the provisions.
● Outline of agreement
○ Roxanne Hotchkiss agrees to provide the session/package that you have chosen.
○ The session/event will include the use of ThetaHealing® which is a meditational
modality.
○ Your package is valid for 6 months for 5x session or 12 months for 10 sessions from
the date of purchase.
○ All sessions are conducted via Zoom.
● Payment via Stripe
○ In exchange for the service, you agree to pay £155 for 1x healing session £675 for 5x healing sessions or £1250
for 10x healing sessions.
○ The total remaining amount is due no later than 48 hours before the date of the first
session. We reserve the right to cancel your session/package if payment is not
made within the specified time and the deposit may not be refunded.
● Cancellation
○ If you wish to cancel or reschedule your session, you can do this using our website.
This must be done 48 hours prior to your appointment.
○ You will forfeit your session if you fail to notify us of your request to reschedule
within 48 hours of your agreed session and you will not be entitled to a refund or to
reschedule.
○ If due to exceptional circumstances, your healing practitioner, Roxanne Hotchkiss,
needs to cancel a session/event, you will be notified as soon as possible, and an
alternative date will be provided. If you are unable to attend any of the alternative
dates provided, then you will be entitled to a refund.
● Results and guarantees
○ Roxanne Hotchkiss does not guarantee any results or make any health claims.
○ Although ThetaHealing® has great benefits, results are dependent on a number of
factors including, but not limited to your commitment to the session, participation
and existing health conditions.
○ Testimonials and examples provided are not intended to represent or guarantee that
you will achieve the same or similar results.
○ Roxanne Hotchkiss does not provide medical advice. All opinions are provided for
your consideration and should not be solely relied upon. It is your responsibility to
obtain professional advice.
○ In order to experience the full benefits of the session, we ask that you do not record
the session.
● Health
○ In order to experience the full benefits of the session, it is advisable not to drink
alcohol or consume any illegal drugs for at least 48 hours before the start of the
session.
○ Roxanne Hotchkiss does not claim to heal, treat or cure any health conditions and
you must continue to take any prescribed medication throughout the entire duration
of the session.
○ You must inform us (Roxanne Hotchkiss) of any health conditions you have which
may impact on your ability to participate in the session.
○ You must not consume any alcohol or illegal drugs at any time during the session.
○ It is advised that you do not consume any alcohol or illegal drugs after the session
for at least 24 hours in order for any potential benefits to be realised.
● Reasonable use of equipment
○ During the session we may use equipment which requires specific handling and you
must take reasonable care at all times during the session to ensure your safety.
○ Roxanne Hotchkiss will not be liable for any injury or loss which is caused by your
negligence.
● Force Majeure
○ If, as a result of an act of God, force majeure, public emergency, restriction imposed
by law or for any other cause beyond our reasonable control, we are unable to
provide services to you, we shall not be in breach of this agreement but shall be
authorised to substitute a reasonably satisfactory date and time to provide services.
○ If no such time is available, the remainder of the fees due for any service(s) that
have not yet been provided will be waived.
○ We shall not be liable for inability to provide services or fulfil the agreement in those
circumstances.
● Termination
○ Roxanne Hotchkiss reserves the right to terminate this agreement at any point if we
feel that you are being disruptive, are acting in breach of the law, or are in violation
of this agreement. All fees will become payable by you upon termination of this
agreement.
● Confidentiality
○ Confidential information refers to any data or information relating to you, whether
business or personal:
■ which would reasonably be considered to be private or proprietary to you;
■ that is not generally known, and;
■ where the release of that confidential information could reasonably be
expected to cause harm to you.
○ Roxanne Hotchkiss agrees that we will not disclose, divulge, reveal, report or use,
for any purpose, any confidential information which we have obtained, except as
authorised by you or as required by law. The obligations of confidentiality will apply
for the duration of the session and will survive indefinitely upon termination of this
agreement.
○ All written and oral information and material disclosed or provided by you to us
under this agreement is confidential information regardless of whether it was
provided before or after the date of this agreement or how it was provided to us.
● Complaints
○ We are committed to providing the best service possible. If for any reason you are
not satisfied with the service, please contact us using our website.
○ We will look into your complaint and where you have a genuine concern, we will
endeavour to resolve the issue.
● Governing Law
○ This Agreement shall be interpreted, construed and enforced in accordance with
English law and shall be subject to the exclusive jurisdiction of the English Courts.
● Entire Agreement
○ This Agreement is the entire agreement and understanding between Roxanne
Hotchkiss and you and supersedes any prior agreement or understanding whether
oral or written relating to this Agreement